Frequently Asked Questions

We accept UPI, credit and debit cards, net banking and popular wallets. Cash on Delivery is available on selected pin codes and will be shown at checkout.

Yes. All payments are processed through secure, encrypted payment gateways. We never store your card or banking details.

You can change or cancel an order only before it is dispatched. Please contact us as soon as possible at kashidasaree@gmail.com with your order number.

Orders are dispatched within 1-2 business days. Delivery usually takes 4-7 business days depending on your location.

You will receive a tracking link by email, SMS or WhatsApp once your order ships. If you haven't received it within 3 business days, please contact us.

At the moment we ship only within India.

You can request a return or replacement within 7 days of delivery if the product is damaged, defective or incorrect. Please see our Refund & Return Policy for full details.

Once your return is received and approved, refunds are processed to your original payment method within 5-7 business days.

Yes. Kashida Saree sources and checks every product carefully, so you receive exactly what you ordered.

If you are pregnant, nursing, taking medication or have a medical condition, please consult a qualified healthcare professional before using any consumable or wellness product.