Shipping Policy

All orders are processed within 1-2 business days after payment confirmation. Orders are not shipped or delivered on Sundays or public holidays.

During sale periods and festive seasons, processing may take a little longer. We will keep you updated by email or SMS.

Estimated delivery times and charges are shown below.

Delivery times are estimates and start from the date your order is dispatched, not the date it is placed.

Once your order is dispatched, you will receive a tracking link by email, SMS or WhatsApp. You can use it to follow your parcel until it reaches you. If you don't receive tracking details within 3 business days of placing your order, please contact us at kashidasaree@gmail.com.

We ship through trusted courier partners. The courier is selected based on your pin code to give you the fastest and most reliable delivery.

Cash on Delivery may be available for selected pin codes and order values. Any COD fee will be shown at checkout. For COD orders, please keep the exact amount ready at the time of delivery.

We currently ship only within India. International shipping may be introduced in the future and this policy will be updated accordingly.

Please make sure your shipping address and phone number are correct. Kashida Saree is not responsible for delays or loss caused by an incorrect or incomplete address.

• The courier will usually attempt delivery up to 3 times.
• If delivery fails, the order will be returned to us.
• Re-shipping may involve an additional shipping charge.

If your parcel arrives damaged, tampered with, or does not arrive at all, please contact us within 48 hours of delivery (or the expected delivery date) at kashidasaree@gmail.com. Please share your order number along with clear photos or an unboxing video of the package so we can resolve it quickly with a replacement or refund.

Address changes or cancellations can only be made before the order is dispatched. Please contact us as soon as possible. Once an order has been shipped, it cannot be changed or cancelled.

We may update this Shipping Policy from time to time. Any changes will be posted on this page with a new 'last updated' date.